FAQ

FingerBoardConnoisseur

FAQ

WHAT KIND OF DECKS DO YOU SELL?

FBC SELLS CLASSIC MAPLE & WALNUT, EXOTIC WOOD, SHELLED BOTTOM, DYED WOOD, AND CUSTOM DECKS.

WHAT TYPES OF PAYMENT METHODS DO YOU ACCEPT?

AT THE MOMENT, FBC IS ONLY ACCEPTING PAYMENT VIA PAYPAL THROUGH THIS WEBSITE.

WHERE DO YOU SHIP TO?

FBC SHIPS WORLDWIDE (US AND INTERNATIONAL SHIPPING RATES VARY)

HOW LONG DOES PROCESSING TAKE?

AFTER RECEIVING YOUR ORDER IT WILL TAKE BETWEEN 1 AND 3 BUSINESS DAYS TO PROCESS, PACKAGE AND SHIP YOUR ORDER. YOU WILL RECEIVE AN EMAIL CONFIRMATION WHEN I HAVE DONE THIS INCLUDING YOUR TRACKING NUMBER.

HOW MUCH IS SHIPPING?

SHIPPING COSTS $3.00 ANYWHERE IN USA AND $13.50 ANYWHERE ELSE. EVERY ORDER WILL COME PACKED SAFELY IN A BUBBLE WRAPPED ENVELOPE.

WHEN WILL I GET MY PACKAGE?

THIS CAN VARY BETWEEN 2-10 DAYS IN THE STATES OR 2-6 WEEKS INTERNATIONALLY. THIS ALSO DEPENDS ON YOUR CHOICE OF PRODUCT. FOR INSTANCE, A CUSTOM DECK WILL TAKE LONGER TO ARRIVE THAN A PACK OF FBC TAPE.

WHAT IF I'M NOT HAPPY WITH MY PURCHASE?

IF YOU ARE UNHAPPY WITH YOUR PURCHASE, FBC WILL GLADLY EXCHANGE THE PRODUCT. DECKS WILL BE EXCHANGED WITH SIMILAR DECKS. EMAIL FINGERBOARDCONNOISSEUR@GMAIL.COM AND PROVIDE THE ORDER NUMBER.