Please allow 24 to 48 hours for processing. All orders will be packaged in a size #0 bubble mailer and shipped via USPS First Class within 24-48 hours of when the order was placed. For larger orders, such as bulk veneer, packaging will depend on the size of the item(s) and will ship via USPS First Class or Priority within 24-48 hours of when the order was placed.
RETURN & EXCHANGE POLICY
If you experience any issues with your package, please complete the contact form under the "Contact" page immediately. After an order has shipped, it is out of our hands and with USPS. If you are concerned with shipment time, experience a delay, or need further assistance, please contact The United States Postal Service. Fingerboard Connoisseur is not responsible for items damaged after opening or lost packages due to customer input error.
Bulk orders will be handled on a case-by-case basis and shipping will vary depending on the size and weight of the item(s). To inquire about a bulk order, head over to the "Contact" page and complete the form, using "Bulk Inquiry" in the subject line.
Fingerboard Connoisseur currently accepts the following payment methods:
- Credit / Debit Cards